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My Hardware Lock is not found after upgrading to Windows XP To correct the driver failure under Windows XP after upgrading, you will want to do the following:
- Uninstall the Sentinel driver under Control Panel > Add/Remove programs. Select the remove option. If you receive any specific error messages when uninstalling please document the exact message and forward it to me.
- Reboot your computer.
- Go to the Rainbow Technologies website at this link http://www.safenet-inc.com/support/tech/sentinel.asp and download the latest driver release 5.39.2, which is XP compliant.
- Run the 5.39.2 executable.
- Reboot your PC.
- Go to Start > All Programs > TDS Survey Works > Survey Link and see if the driver is now recognized.
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