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PRODUCT LIMITED WARRANTY
Subject to the terms and conditions set forth herein, Spectra Precision® warrants that for a period
of (1) year from date of purchase this Spectra Precision product (the "Product") will substantially
conform to Spectra Precision's publicly available specifications for the Product and that the
hardware and any storage media components of the Product will be substantially free from
defects in materials and workmanship.
PRODUCT SOFTWARE
Product software, whether built into hardware circuitry as firmware, provided as a standalone
computer software product, embedded in flash memory, or stored on magnetic or other media,
is licensed solely for use with or as an integral part of the Product and is not sold. If accompanied
by a separate end user license agreement, use of any such software will be subject to the terms of
such end user license agreement (including any differing limited warranty terms, exclusions and
limitations), which shall control over the terms and conditions set forth in this limited warranty).
SOFTWARE FIXES
During the limited warranty period you will be entitled to receive such Fixes to the Product
software that Spectra Precision releases and makes commercially available and for which it does
not charge separately, subject to the procedures for delivery to purchasers of Spectra Precision
products generally. If you have purchased the Product from an authorized distributor of Spectra
Precision products rather than from Spectra Precision directly, Spectra Precision may, at its option,
forward the software Fix to the distributor for final distribution to you. Minor Updates, Major
Upgrades, new products, or substantially new software releases, as identified by Spectra Precision
are expressly excluded from this update process and limited warranty. Receipt of software Fixes
or other enhancements shall not serve to extend the limited warranty period. For purposes of
this warranty the following definitions shall apply: (1) "Fix(es)" means an error correction or
other update created to fix a previous software version that does not substantially conform to
its Spectra Precision specifications; (2) "Minor Update" occurs when enhancements are made to
current features in a software program; and (3) "Major Upgrade" occurs when significant new
features are added to software, or when a new product containing new features replaces the
further development of a current product line. Spectra Precision reserves the right to determine,
in its sole discretion, what constitutes a Fix, Minor Update or Major Upgrade.
WARRANTY REMEDIES
If the Product fails during the warranty period for reasons covered by this Limited Warranty and
you notify Spectra Precision of such failure during the warranty period, Spectra Precision at its
option will repair OR replace the nonconforming Product, OR refund the purchase price paid
by you for the Product, upon your return of the Product to Spectra Precision in accordance with
Spectra Precision's standard return material authorization procedures.
HOW TO OBTAIN WARRANTY SERVICE
To obtain warranty service for the Product, please contact your Spectra Precision dealer.
Alternatively, you may contact Spectra Precision to request warranty service at +1-303-323-4100
(24 hours a day) or E-mail your request to support@spectraprecision.com.
Please be prepared to provide:
- your name, address, and telephone numbers;
- proof of purchase;
- this Spectra Precision warranty card;
- a description of the nonconforming Product including the model number; and
- an explanation of the problem.
The customer service representative may need additional information from you depending on the nature of the problem.
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